GobyShoesUK started operating in UK footwear market in September 2017 after GobyUSA and GobyEurope. Gobyshoesuk.com has been designed to facilitate selection of best product for the customers.
Our vision is to become the most innovative and most trusted brand in UK with unique designs satisfying broad range of customer demands and establishing loyal and vocal customer base. Our mission is to supply high quality and eco-friendly products to customers at competitive prices, put each customer at the centre of all business activities, and provide customers with a responsive and efficient customer service. Our company`s top goal is customer satisfaction in every phase of the business with an unresolved commitment in resolving customer`s problem with a proactive customer care cycle.
We plan to pursue an interactive social media policy by including the customers and provide them the opportunity to raise their voice to help us improve the quality of the products and the services. There will be series of initiatives to get customer feedback in non-traditional means. For the first project, we promise to publish customer feedback videos in our social media accounts and provide 15 % off for the next order to those customers who send footages.
The customer base has already started to grow as the brand attracts and appeals women, teenagers, kids, parents, grandparents from all walks life by its fascinating and creative fashion designs.
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